Wednesday, August 30, 2006

Where can I get VoIP training?

Where can I get VoIP training?

Because Voice over Internet Protocol (VoIP) is a new technology, individual businesses will need someone who is well versed in the intricacies of (VoIP). It's a safe bet that many companies will be sending their ITs to a VoIP training course in the not-too-distant future. But, where do you go to obtain a training course that delineates all the necessary concepts and details to implement this technology?

VoIP Training Candidates

Who is the ideal candidate for VoIP training? The answer is quite clear from the concept of VoIP itself. VoIP is a combination of telephone connectivity and networking, and because the technology requires attention in the networking and telecommunication side, both communication engineers and networking engineers will be the ideal candidates to participate in training in VoIP concepts. Instructors of VoIP generally recommend sending both communications and networking staff for training as the new system incorporates the expertise of both.

Vendor Training vs. Standards Training

There are basically two types of VoIP training courses - vendor and non-vendor specific. The vendor specific VoIP training courses are basically certification courses offered by professional training firms such as Cisco and Avaya. Non-vendor specific training courses may not result in a certificate for the trainee, but will have all the ingredients to educate the trainee on the details of VoIP technology and issues relating to its implementation. These courses are generally offered by TRA, the Teracom Training Institute, and Global Knowledge.

Off-Site vs. On-Site Instruction

Most reputable firms prefer on-site instruction if the office has enough employees to warrant a localized training course. As an alternative, they may invite the trainees to a centralized training facility or offer interactive webinars. The former option is better if you are looking for a comprehensive on-the-job training course, and the latter, if you want a more subject oriented session on a specific VoIP topic.

What is a VoIP Gateway?

What is a VoIP Gateway?

A VoIP Gateway, or Voice over IP Gateway, is a network device which helps to convert voice and fax calls, in real time, between an IP network and Public Switched Telephone Network (PSTN). It is a high performance gateway designed for Voice over IP applications. Typically, a VoIP gateway comes with the ability to support at least two T1/E1 digital channels. Most VoIP gateways feature at least one Ethernet and telephone port. Controlling a gateway can be done with the help of the various protocols like MGCP, SIP or LTP.

Benefits of VoIP Gateways

The main advantage of VoIP gateway is that it can provide connection with your existing telephone and fax machines through the traditional telephone networks, PBXs, and key systems. This makes the process of making calls over the IP network familiar to VoIP customers.

VoIP gateways can end a call from the telephone and can provide user admission control using IVR (Interactive Voice Response) system and provide accounting records for the call. Gateways also help direct outbound calls to a specific destination, or can end the call from another gateway and send the call to the PSTN.

VoIP gateways plays a major role in enhancing carrier services and also supports the simplicity of the telephone calls for less cost and easy access. Flexible call integration has been developed at less cost which enables programmable call progress tones and distinctive ring tones.

Functions of VoIP Gateways

The main functions of VoIP gateways include voice and fax compression or decompression, control signaling, call routing, and packetization. VoIP gateways are also power packed with additional features such as interfaces to external controllers like Gatekeepers or Softswitches, network management systems, and billing systems.

Future of VoIP Gateway Technology

Over the years, VoIP gateway has become an efficient and flexible solution and is used for office data and voice connectivity. Besides the connectivity performance, VoIP also offers better reliability under a variety of circumstances.

The future of VoIP gateway is very clear and precise; high-density, scaleable, open platforms need to be designed and implemented to allow the millions of installed telephones and fast-growing number of H.323 computer clients (such as Netscape's Communicator and Microsoft's NetMeeting) to communicate over IP. Many vendors are in the process of designing interoperable VoIP gateways according to the latest architectures to meet the changing demands of service providers, corporate network clients, and individual carriers.

What is a VoIP Gateway?

What is a VoIP Gateway?

A VoIP Gateway, or Voice over IP Gateway, is a network device which helps to convert voice and fax calls, in real time, between an IP network and Public Switched Telephone Network (PSTN). It is a high performance gateway designed for Voice over IP applications. Typically, a VoIP gateway comes with the ability to support at least two T1/E1 digital channels. Most VoIP gateways feature at least one Ethernet and telephone port. Controlling a gateway can be done with the help of the various protocols like MGCP, SIP or LTP.

Benefits of VoIP Gateways

The main advantage of VoIP gateway is that it can provide connection with your existing telephone and fax machines through the traditional telephone networks, PBXs, and key systems. This makes the process of making calls over the IP network familiar to VoIP customers.

VoIP gateways can end a call from the telephone and can provide user admission control using IVR (Interactive Voice Response) system and provide accounting records for the call. Gateways also help direct outbound calls to a specific destination, or can end the call from another gateway and send the call to the PSTN.

VoIP gateways plays a major role in enhancing carrier services and also supports the simplicity of the telephone calls for less cost and easy access. Flexible call integration has been developed at less cost which enables programmable call progress tones and distinctive ring tones.

Functions of VoIP Gateways

The main functions of VoIP gateways include voice and fax compression or decompression, control signaling, call routing, and packetization. VoIP gateways are also power packed with additional features such as interfaces to external controllers like Gatekeepers or Softswitches, network management systems, and billing systems.

Future of VoIP Gateway Technology

Over the years, VoIP gateway has become an efficient and flexible solution and is used for office data and voice connectivity. Besides the connectivity performance, VoIP also offers better reliability under a variety of circumstances.

The future of VoIP gateway is very clear and precise; high-density, scaleable, open platforms need to be designed and implemented to allow the millions of installed telephones and fast-growing number of H.323 computer clients (such as Netscape's Communicator and Microsoft's NetMeeting) to communicate over IP. Many vendors are in the process of designing interoperable VoIP gateways according to the latest architectures to meet the changing demands of service providers, corporate network clients, and individual carriers.

What is common VoIP hardware?

What is common VoIP hardware?

VoIP hardware falls into several categories:

  • VoIP Interface Cards for PCs
  • PC Telephones
  • VoIP Telephones
  • VoIP Switches
  • VoIP Gateways
  • VoIP Routers
  • VoIP PBX's
  • VoIP Telephones

VoIP Interface Cards for PCs

VoIP Interface cards for PCs turn your PC into a very capable VoIP telephone.

The two leading manufacturers of VoIP interface cards for the PC are:

PC Telephones

PC Telephones are telephones which attach to your PC, usually via the USB port, and allow you to make telephone calls through your PC.

VoIP Telephones

VoIP telephones are telephones which attach directly to Ethernet network ports.

VoIP Switches

VoIP switches are devices which allow you to connect multiple phone lines to one Ethernet port. This allows every telephone which is connected to the switch to place VoIP calls.

VoIP Gateways

VoIP Gateways connect VoIP networks to the PSTN (Public Switches Telephone Network).

VoIP Routers

VoIP Routers route VoIP traffic in much the same way that regular routers route IP (Internet Protocol) traffic.

VoIP PBX's

VoIP PBX's are high-tech low-cost equivalents of traditional telephone PBX's. In addition to traditional PBX functionality, VoIP PBX's configure and manage VoIP network capabilities.

What is VoIP conference software?

What is VoIP conference software?

VoIP conference software comes in two basic varieties: free and commercial.

The free VoIP conference software packages tend to be difficult to setup and use; the commercial VoIP conference software packages tend to be slick and easy to install and use.

Of course, the commercial VoIP conference software packages also come with setup fees and recurring costs for conference room access.

Which option you choose depends upon your budget of time and money.


Free VoIP Conference Software

GnomeMeeting

GnomeMeeting is an H.323 compatible videoconferencing and VOIP/IP-Telephony application that allows you to make audio and video calls to remote users with H.323 hardware or software (such as Microsoft Netmeeting). It supports all modern videoconferencing features, such as registering to an ILS directory, gatekeeper support, making multi-user conference calls using an external MCU, using modern Quicknet telephony cards, and making PC-To-Phone calls.

Gspeakfreely

Gspeakfreely is a VoIP system with a flexible component system. It implements a set of audio processing components which can be connected to each other or mixed together. The most important components are net in/output, which implement VoIP functionality and the OSS-DSP in/output component.

Additionally there is a ISDN in/output component that allows making actual phone connections, and a file input component that can also play Internet radio streams. Also included is a fading plug-in, that can for example fade incoming calls into your music. New components can be developed for specific purposes, and combined with existing ones.

The net in/output components also have conference support. The net input component can mix incoming audio data from different hosts.


Commercial VoIP Conference Software

cu-HearMe

cu-HearMe allows any two or more computers in the world to be linked in a live, interactive voice environment via the web.

cu-HearMe supports both Microsoft Windows and MacOS.

cu-HearMe charges a setup fee and a monthly fee for conference room access.

Voice Now

Scheduling private conversations and conference calls is now as easy as visiting a web page. Voice Now's VoiceTech Communicator is a ready-to-run software application that has been designed to enhance existing public Internet and Voice over IP (VoIP) networks to include scheduled and instant conferencing services.

VoiceTech Communicator users can schedule their own IP based discussions or conference calls and then call in using a personal computer. VoiceTech's software-only architecture provides business conferencing with an unparalleled degree of flexibility at a reasonable cost.

Voice Now charges an annual fee for their service.

Icon Communicator

Icon Communicator is a modular software program which supports voice, conferencing, text-chat, and desktop sharing.

Icon Communicator is a modular software program which supports voice, conferencing, text-chat, and desktop sharing.

Icon Communicator is priced with a small setup fee and a monthly recurring fee for access to the Conference Centers.

The Icon Communicator is sold with an odd MLM (Multi-Level-Marketing) sales model. Theoretically, you can earn money by using and recommending this service to others.

What is free VoIP software?

What is free VoIP software?

There are many different categories of free VoIP software packages, including:


Free VoIP Software Phones

GnomeMeeting

GnomeMeeting is an H.323 compatible videoconferencing and VOIP/IP-Telephony application that allows you to make audio and video calls to remote users with H.323 hardware or software (such as Microsoft Netmeeting). It supports all modern videoconferencing features, such as registering to an ILS directory, gatekeeper support, making multi-user conference calls using an external MCU, using modern Quicknet telephony cards, and making PC-To-Phone calls.

SpeakFreely

Speak Freely is a 100% free Internet telephone originally written in 1991 by John Walker, founder of Autodesk. After April of 1996, he discontinued development on the program. Since then, several other Internet "telephones" have cropped up all over the world. However, most of these programs cost money. Most of them have poor sound quality, and don't support Speak Freely's basic features such as encryption, the answering machine, or selectable compression.

Gspeakfreely

Gspeakfreely is a VoIP system with a flexible component system. It implements a set of audio processing components which can be connected to each other or mixed together. The most important components are net in/output, which implement VoIP functionality and the OSS-DSP in/output component.

Additionally there is a ISDN in/output component that allows making actual phone connections, and a file input component that can also play Internet radio streams. Also included is a fading plug-in, that can for example fade incoming calls into your music. New components can be developed for specific purposes, and combined with existing ones.

The net in/output components also have conference support. The net input component can mix incoming audio data from different hosts.

linphone

linphone is a SIP webphone with support for several different codecs, including speex.

Linphone is a web phone: it let you phone to your friends anywhere in the whole world, freely, simply by using the internet. The cost of the phone call is the cost that you spend connected to the internet.

linphone features include:

  • Works with the Gnome Desktop under Linux, (maybe others Unixes as well, but this has never been tested). Nevertheless you can use linphone under KDE, of course!
  • Since version 0.9.0, linphone can be compiled and used without gnome, in console mode, by using the program called "linphonec"
  • Works as simply as a cellular phone. Two buttons, no more.
  • Linphones includes a large variety of codecs (G711-ulaw, G711-alaw, LPC10-15, GSM, and SPEEX). Thanks to the Speex codec it is able to provide high quality talks even with slow internet connections, like 28k modems.
  • Understands the SIP protocol. SIP is a standardised protocol from the IETF, that is the organisation that made most of the protocols used in the Internet. This guaranties compatibility with most SIP - compatible web phones.
  • You just require a soundcard to use linphone.
  • Other technical functionalities include DTMF (dial tones) support though RFC2833 and ENUM support (to use SIP numbers instead of SIP addresses).
  • Linphone is free software, released under the General Public Licence.
  • Linphone is documented: there is a complete user manual readable from the application that explains you all you need to know.
  • Linphone includes a sip test server called "sipomatic" that automatically answers to calls by playing a pre-recorded message.

minisip

minisip is a SIP VoIP soft phone that implements additional security features such as mutual authentication, encryption and integrity of on-going calls, and encryption of the signaling (SIP over TLS). These security features use work-in-progress IETF standards (SRTP and MIKEY).

OhPhone

OhPhone is a H.323 Video Conferencing Program compatible with other H.323 video conferencing programs including Microsoft NetMeeting.

OhPhone supports full duplex audio and bi-directional video. It requires a full duplex sound card for audio support and a Bt848/878 based video card (using the bktr driver) for video capture.

OhPhone uses the OpenH323 and PWLib libraries, developed by Equivalence Pty.

Microsoft NetMeeting

NetMeeting is Microsoft's free H.323-compliant VoIP software phone for Windows.

Internet Switchboard

The Internet SwitchBoard software is the client software for MicroTelco services and is included with the purchase of the Internet PhoneJACK or Internet PhoneCARD.

The Internet Switchboard was designed to be used with Quicknet hardware and a MicroTelco Services account. The Internet SwitchBoard can be configured with your firewall and features voice control with worldwide phone and dial tone emulation.

The Internet SwitchBoard software is a PC-to-PC, PC-to-Phone, Fax-to-Email, and Fax-to-Fax calling application that allows users to make low cost calls worldwide to other phones or fax machines.

PC-to-Phone and Fax-to-Fax calls are as easy to dial as using a phone or fax machine. PC-to-PC calls are made by dialing an IP address and are free. FAX-to-Email documents are electronically transmitted as virus free e-mail attachments and are free if sent individually. Recipients can view files in popular e-mail clients.

Internet Switchboard features include:

  • Low calling rates through MicroTelco Services
  • Auto call connect - automatic connection and least cost routing feature that connects your call using the next available carrier when the chosen carrier is unavailable
  • Least cost routing - for voice amongst leading global IP carriers
  • Automatic firewall detection
  • Automatic fax detection - allowing a fax machine to be plugged into a compatible card using the Internet SwitchBoard and route faxes to email or another fax machine via the Internet
  • International phone emulation's & connectivity
  • Low account balance warning
  • Call connect announcement
  • Auto gain control
  • Supports any type of Internet connection, including broadband
  • Microsoft Operating support including Windows 98/98SE, ME, 2000, and Windows XP

SIPSet

SIPSet is a SIP User Agent with a GUI front end that works with the Vovida SIP stack. You can use the SIPSet as a soft phone, to make and receives phone calls from your Linux PC.

The current release iof SIPSet implements these features and functionality:

  • SIPSet can make calls through a SIP proxy.
  • SIPSet can register to receive calls through a SIP proxy.
  • SIPSet can make and receive calls directly with another User Agent.

Free VoIP Gateways

isdnh323

isdn2h323 is a Linux based H.323 - ISDN gateway. At the moment the gateway supports the following features:

  • ISDN and H.323 users can initiate a connection.
  • The number of simultaneous incoming and outgoing calls is limited by the number of available ISDN channels only.
  • H.323 users can specify the ISDN number of the other party.
  • The gateway's administrator can assign an ISDN MSN to a H.323 user. This makes it possible for an ISDN user to call a H.323 user directly. The gateway will choose the H.323 user id depending on the called ISDN MSN.
  • The gateway discovers an available H.323 gatekeeper and registers with the gatekeeper. It's possible to specify one or more phone prefixes the gateway is responsible for.
  • ISDN's touch-tones (DTMF) are translated to H.323's user input messages and vice versa.
  • Automatic gain control (AGC)
  • Automatic echo compensation (AEC)
  • To avoid security problems the gateway offers an option to restrict the IPs allowed to use the gateway for an outgoing ISDN call.
  • The status of the lines and the configuration of the gateway are written to a HTML file.
  • Errors and other information are logged using Linux's syslog() feature.
  • Three H.323 codecs are supported: ALaw, muLaw, and GSM.
  • Least Cost Router

PSTNGw

PSTNGw is a very simple PSTN to H.323 gateway program using the OpenH323 library. It allows H.323 clients to make outgoing calls, and incoming calls to be routed to a specific H.323 client.

PSTNGw makes use of PWLib and the OpenH323 stack from Equivalence Ltd Pty.

SIPRG (SIP Residential Gateway)

The SIP Residential Gateway (SIPRG) is an open source application based on the Session Initiation Protocol (SIP). The SIPRG is an IP Telephony Gateway that allows a SIP User Agent to make and receive calls between the Public Switched Telephone Network (PSTN) and a SIP-based network such as VOCAL.

The SIPRG was developed with the VOVIDA SIP stack version 1.3.0, and uses a QuickNet LineJACK card for connecting an Analog telephone line. Currently, it supports only a single LineJACK card and is therefore a single-line gateway.


Free VoIP Gatekeepers

OpenH323 Gatekeeper - The GNU Gatekeeper

The OpenH323 Gatekeeper is a full featured H.323 gatekeeper, available freely under GPL license. It is based on the Open H.323 stack. Both components together form the basis for a free IP telephony system (VOIP).

OpenH323 Gatekeeper currently supports Linux, Microsoft Windows, FreeBSD, Solaris and MacOS X.

Opengatekeeper

OpenGatekeeper is an Open Source H.323 Gatekeeper based on the work done by the OpenH323 project.

OpenGatekeeper runs on Linux, FreeBSD and Win32 platforms.

OpenGatekeeper supports all the basic features of an H.323 Gatekeeper such as registration, admissions and access control, address translation and bandwidth monitoring and control.

OpenGateKeeper also supports many advanced features such as:

  • Gatekeeper routed calls
  • Support of H.323v2 alias types (party number, URL, transport id and email address)
  • Support for gateway prefixes
  • Registration and call activity logs
  • Neighbour gatekeeper database
  • Registration time to live

Free VoIP Proxies

Partysip

Partysip is a SIP proxy server. It is a plugin oriented program with registration, authentication and routing capabilities.

Partysip is a modular application where capabilities are added and removed through plugins. The program comes with several GPL plugins. At this step, partysip and its plugins could be used as a 'SIP registrar', a 'SIP redirect server' and a 'SIP stateful proxy server'.

siproxd - SIP proxy/masquerading daemon

Siproxd is a proxy/masquerading daemon for the SIP protocol. It handles registrations of SIP clients on a private IP network and performs rewriting of the SIP message bodies to make SIP connections possible via an masquerading firewall. It allows SIP clients (like kphone, linphone) to work behind an IP masquerading firewall or router.

SIP (Session Initiation Protocol) is used by Softphones (Voice over IP) to initiate communication. By itself, SIP does not work via masquerading firewalls as the transfered data contains IP addresses and port numbers.

Load Balancer Proxy

The Load Balancer is a very simple proxy that is useful in SIP-based VoIP installations where there are multiple ingress proxy servers. The Load Balancer permits pooling these servers, thereby eliminating the need to balance user demands for connectivity through a complicated provisioning algorithm.

All users can send their INVITEs and REGISTERs to the same SIP URI and the Load Balancer will assign ingress proxy servers dynamically to each transaction. In this way, the traffic load is balanced over a pool of proxy servers based on the real-time demand for services.

STUN Server

The STUN (Simple Traversal of UDP through NATs (Network Address Translation)) server is an implementation of the STUN protocol that enables STUN functionality in SIP-based systems. The STUN server tar ball also include a client API to enable STUN functionality in SIP endpoints. In addition there is a command line UNIX client and a graphical windows client that check what type of NAT the user is using.

STUN is an application-layer protocol that can determine the public IP and nature of a NAT device that sits between the STUN client and STUN server.

The current version of the code supports most of RFC 3489 except the ability to get OTPs from the server.


Free VoIP Software Development Libraries

Vovida Open Communication Application Library (VOCAL)

The Vovida Open Communication Application Library (VOCAL) is an open source project targeted at facilitating the adoption of VoIP in the marketplace. VOCAL provides the development community with software and tools needed to build new and exciting VoIP features, applications and services. The software in VOCAL includes a SIP based Redirect Server, Feature Server, Provisioning Server, Policy Server and Marshal Proxy along with protocol translators from SIP to H.323 and SIP to MGCP. Our hope is that these modules will act as building blocks to help you create better, faster and stronger VoIP systems.

The GNU oSIP Library

oSIP is an implementation of SIP.

SIP stands for the Session Initiation Protocol and is described by the RFC3261. This library aims to provide multimedia and telecom software developers an easy and powerful interface to initiate and control SIP based sessions in their applications. SIP is a open standard replacement from IETF for H.323.

JVOIPLIB (Jori's Voice over IP library)

JVOIPLIB is an object-oriented Voice over IP (VoIP) library written in C++.

Bayonne

GNU Bayonne, the telecommunications application server of the GNU project, offers free, scalable, media independent software environment for development and deployment of telephony solutions for use with current and next generation telephone networks.

eXosip

eXosip is a new library based on oSIP. It contains a high layer easier to use for implementing SIP End point.

eXosip is a library that hides the complexity of using the SIP protocol for mutlimedia session establishement. This protocol is mainly to be used by VoIP telephony applications (endpoints or conference server) but might be also usefull for any application that wish to establish sessions like multiplayer games.


Other VoIP Software

fobbit

Fobbit allows Creative VOIP Blaster hardware devices to be used under NetBSD, Linux, and Microsoft Windows. It permits calls to be made to other Fobbit users without the need for the original Creative Labs software, and works from behind firewalls and NAT.

CPhone

CPhone is a cross-platform GUI for the OpenH323 VOIP libraries.

Asterisk

Asterisk is a complete PBX in software. It runs on Linux and provides all of the features you would expect from a PBX and more. Asterisk does voice over IP in three protocols, and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware.

Asterisk provides Voicemail services with Directory, Call Conferencing, Interactive Voice Response, Call Queuing. It has support for three-way calling, caller ID services, ADSI, SIP and H.323 (as both client and gateway).

Asterisk needs no additional hardware for Voice over IP. For interconnection with digital and analog telephony equipment, Asterisk supports a number of hardware devices, most notably all of the hardware manufactured by Asterisk's sponsors, Digium. Digium has single and quad span T1 and E1 interfaces for interconnection to PRI lines and channel banks as well as a single port FXO card and a one to four-port modular FXS and FXO card.

Also supported are the Internet Line Jack and Internet Phone Jack products from Quicknet.

Asterisk supports a wide range of TDM protocols for the handling and transmission of voice over traditional telephony interfaces. Asterisk supports US and European standard signaling types used in standard business phone systems, allowing it to bridge between next generation voice-data integrated networks and existing infrastructure. Asterisk not only supports traditional phone equipment, it enhances them with additional capabilities.

Using the Inter-Asterisk eXchange (IAX) Voice over IP protocol, Asterisk merges voice and data traffic seamlessly across disparate networks. While using Packet Voice, it is possible to send data such as URL information and images in-line with voice traffic, allowing advanced integration of information.

Asterisk provides a central switching core, with four APIs for modular loading of telephony applications, hardware interfaces, file format handling, and codecs. It allows for transparent switching between all supported interfaces, allowing it to tie together a diverse mixture of telephony systems into a single switching network.

Asterisk is primarily developed on GNU/Linux for x/86. It is known to compile and run on GNU/Linux for PPC along with OpenBSD, FreeBSD, and Mac OS X Jaguar. Other platforms and standards based UNIX-like operating systems should be reasonably easy to port for anyone with the time and requisite skill to do so. Asterisk is available in the testing and unstable Debian archives, maintained thanks to Mark Purcell.

SIPTiger

SIPTiger is a web-based provisioning utility for Cisco's line of 7960 and 7940 Session Initiation Protocol (SIP) IP phones and Cisco SIP Proxy Servers (CSPS). This utility is useful for anyone deploying Cisco 7960/7940 SIP IP Phones.

SIPTiger version 2.3.1 is now available with expanded functionality and several bug fixes. See the readme file for more details.

Cisco 7960/7940 SIP IP phones and Cisco SIP proxy servers are both reliant upon a set of configuration files, which SIPTiger can parse and format into a user-friendly web-based Graphical User Interface (GUI). After these files are modified, the affected SIP phones can then be remotely reloaded to allow the changes to take effect. SIPTiger also supports administrative-level call forwarding configuration.

What is VoIP Security?

What is VoIP Security?

Any technology that involves transfer of data or information is prone to compromised security. It happens with telephones, cell phones, email and Internet transactions. Because VoIP (Voice Over Internet Protocol) has the internet as its mode of transference it's possible to have your Internet-based called intercepted. To make matters worse, there are techno-troublemakers who are armed with the hacking skills needed to eavesdrop on virtually any call over the Internet they want to. It is impossible to ensure total security on information flow over the web including Internet based phone calls. As new technologies emerge with more highly developed security protocols, there will be those who consider it a unique challenge to crack these online defenses rendering security advances antiquated. The Internet has been notorious for alternating security breaches and accompanying fixes.

As VoIP becomes more popular, VoIP security continues to be stressed as a key to advancement of this technology, especially since it will thrive in the realm of the World Wide Web. There are, however, advances in VoIP security that have been utilized by VoIP providers in order to ensure protection of customer's personal information.

VoIP Security is IP Security

VoIP is vulnerable to all security issues that generally affect the traditional IP data networks. This includes viruses, worms and denial of service (DoS), spoofing, port scanning, unauthorized access from a third party. and toll fraud. In short, the same issues you deal with in compromised Internet function can be linked to the use of VoIP technology.

VoIP's Defensive Linemen

The two primary methods of security for VoIP users are tunneling and encryption. These security measures assist in providing a mechanism of trust in the safe use of the VoIP user's personal data. Most VoIP providers use Layer 2 tunneling and an encryption method called Secure Sockets Layer or SSL to keep hackers at bay. Large corporate enterprises are using similar security mechanisms based on encryption for all internal traffic flowing over the VoIP system as well. It is advisable to route all inbound VoIP traffic that flows via a firewall through a proxy server, thus eliminating any direct connection with the internet.

On a larger level, organizations that are using VoIP as a popular mode of communication rely on a multiple level defense that addresses most VoIP security issues. In this scenario, the VoIP network is divided into secure zones protected by layers of firewall, intrusion prevention, and various additional security mechanisms. The advantage with this strategy is that it allows an organization to logically split and secure separate voice and data networks in front of individual voice and data components and between interactive points within the network. A system (like the one just described) should be complete with authentication, controls access (passwords and firewalls), encryption, an audit trail of calls, and facilities. Recording these issues can prevent security issue to a large degree because they are traceable.

Conclusion

Because VoIP is a newer technology there is a lot of discussion about its security and reliability. But it may be interesting to note that VoIP is actually more secure than normal email or even bill paying online. You may not need to be too worried about the security issues related to VoIP technology. Many newer technologies are emerging and, given the current trend, it won't take long before VoIP will be as secure as any other communication technology available today. Until then, if you are not sending highly sensitive information over the internet, VoIP is a relatively safe, reliable, and cost effective means of communication.

What is a VoIP codec?

What is a VoIP codec?

A codec (Coder/Decoder) converts analog signals to a digital bitstream, and another identical codec at the far end of the communication converts the digital bitstream back into an analog signal.

In the VoIP world, codec's are used to encode voice for transmission across IP networks.

Codec's for VoIP use are also referred to as vocoders, for "voice encoders".

Codecs generally provide a compression capability to save network bandwidth. Some codecs also support silence suppression, where silence is not encoded or transmitted.

CodecAlgorithmBit Rate (Kbps)Comments
ITU G.711PCM (Pulse Code Modulation)64G.711 with mu-law used in North America and Japan, while G.711 with A-law used in the rest of the world.
ITU G.722SBADPCM (Sub-Band Adaptive Differential Pulse Code Modulation)48, 56 and 64
ITU G.723Multi-rate Coder5.3 and 6.4
ITU G.726ADPCM (Adaptive Differential Pulse Code Modulation)16, 24, 32, and 40
ITU G.727Variable-Rate ADPCM16-40
ITU G.728LD-CELP (Low-Delay Code Excited Linear Prediction)16
ITU G.729CS-ACELP (Conjugate Structure Algebraic-Code Excited Linear Prediction)8
ILBCInternet Low Bitrate Codec13.33 and 15.20
SpeexCELP (Code Excited Linear Prediction)2.15-44.2Part of the GNU Project and available under the Xiph.org variant of the BSD license
GSM - Full RateRPE-LTP (Regular Pulse Excitation Long-Term Prediction)13
GSM - Enhanced Full RateACELP (Algebraic Code Excited Linear Prediction)12.2
GSM - Half RateCELP-VSELP (Code Excited Linear Prediction - Vector Sum Excited Linear Prediction)11.4
DoD FS-1016CELP (Code Excited Linear Prediction)4.8

How do I choose a VoIP phone?

How do I choose a VoIP phone?

The first choice is determining if you want a hardware VoIP phone or a software VoIP phone.

Hardware phones are generally easier to use and do not require a PC. Software phones are usually less expensive and may offer better options for CTI (Computer Telephony Integration).

Choosing a VoIP Phone

With either a hardware or software VoIP phones, the major considerations remain the same:

  • What VoIP call control protocols does the phone support?
  • What VoIP codecs does the phone support?
    • G.711
    • G.722
    • G.723
    • G.726
    • G.727
    • G.728
    • G.729
    • ILBC
    • Speex
    • GSM - Full Rate
    • GSM - Enhanced Full Rate
    • GSM - Half Rate
    • DoS FS-1015
  • Does the phone support 3-way calling
  • Does the phone support Do-Not-Disturb (DND)
  • Does the phone support custom ringtones?
  • Does the phone provide a method to work behind routers and NAT?
  • Does the phone support STUN?
  • Does the phone support Symmetric RTP?
  • Does the phone support a SIP outbound proxy?
  • Does the phone support QoS
  • Does the phone support encryption?

Choosing a Hardware VoIP Phone

When selecting a hardware VoIP phone, you should consider these items:

  • What connections does the VoIP phone support?
    • Ethernet
      • Does the phone support Power Over Ethernet?
    • Wi-Fi
    • Dialup
    • ISDN
  • Does the phone support IPv6?
  • Does the phone support videoconferencing?
  • Is the phone handset corded or cordless?
  • Does the phone have a handset or a headset?
  • Does the phone have a speakerphone?
  • Does the phone have an LCD display?
    • Is the LCD display backlit?
  • Does the phone have good ergonomics?
  • Do you like the style of the phones?

Choosing a Software VoIP Phone

If you choose a software VoIP phone, you should consider these items:

  • Does the phone software support my Operating System?
  • Is the phone software easy to use?
  • Does the software support customizable skins?
  • Does the software support videoconferencing?
  • Does the software support shared whiteboarding?

And, of course, the final purchasing decision should always include price as a criteria.

How can I get free VoIP?

How do I compare VoIP providers?

VoIP (Voice over Internet Protocol) is changing the way people communicate. VoIP utilizes a broadband internet connection for routing telephone calls, as opposed to conventional switching methods, providing efficient use of existing Internet connections as well as lowering overall costs. Interestingly, there is no need for any large scale infrastructures; just combine a conventional phone with a broadband Internet connection to utilize a single service with minimal software and hardware support.

VoIP service providers are touting unlimited local and long distance calling for as little as $199 per year. This provides customers with substantial annual savings. There are several VoIP providers offering VoIP service for both residential customers as well as business. However, from a customer's standpoint it is an ideal option to compare several VoIP providers in selecting the best deal.

VoIP Product Features

There are several VoIP providers who claim outstanding services and comprehensive features. Don't be fooled - not all VoIP services are created equal. The VoIP package includes many features that may not be available on traditional phones. The most common VoIP features include 3-way calling and call waiting. As the competition between VoIP providers escalates, some providers are offering additional features to establish branding of their business while attracting additional customers. That's why it's always a good option to compare several VoIP providers to discover the VoIP product features you will get when taking a connection from the provider.

Monthly Rates

One of the main advantages of VoIP is reduced long distance cost and inexpensive local phone service with several enhanced features conventional telephone services are ill equipped to provide. Compare various VoIP providers to know the monthly rates they charge for their service. Selecting an ideal VoIP provider will help you to save up to 75% on expected annual charges.

Using VoIP for International Calling

If you make a lot of international calls, do a bit of research to find a VoIP provider who offers outstanding international services at the best rates. International rates differ from one VoIP provider to another. There are also some carriers which offer unlimited overseas calling. Though this offer is limited to certain countries, check whether the country to which you call falls in this category.

911 Service

Today, majority of the VoIP providers offer E911 service. While selecting a VoIP provider, make sure the provider offers 911 service.

Keeping Your Number

There are many VoIP providers who allow the customers to transfer (port) their current phone number to the VoIP service. Not all VoIP providers offer this service. If you need to change your phone number in this way, then you need to do research on the various VoIP providers to discover whether they offer such services. However, before asking your VoIP provider to switch your current number to the VoIP service, it is advisable to try out the provider's service and make sure that you are satisfied with the end result.

Money Back Guarantee

As VoIP is a relatively new product, most of the VoIP providers will offer a free money back guarantee. As a customer you will be in a risk-free position if your VoIP provider is offers a money back guarantees for up to 30 days.

Comparing various VoIP providers will help you to select the one VoIP service provider whose terms and conditions meet your specific needs and calling pattern, especially if you make regular long distance or international calls.

How can I get free VoIP?

How can I get free VoIP?

Free VoIP PC-to-PC Calls

Free VoIP software is available for both Unix/Linux and Microsoft Windows. With one of these free VoIP software packages, you can place PC-to-PC calls across the Internet.

Skype is a unique advertiser-supported service which provides free VoIP service for PC-to-PC calls.

The key limitation here is PC-to-PC calls -- you cannot place a call to a regular telephone number for free. This is because someone must pay for the infrastructure to connect the Internet to the telephone system and also pay for the call time used on the telephone system.

Free VoIP PC-to-Phone Calls

To make PC-to-Phone calls, you could install a VoIP gateway or a PBX which acts as a VoIP gateway. However, you will then need to hook your VoIP gateway or PBX up to the PSTN (Public Switched Telephone Network) somehow, and for that you will have to pay the telephone company.

Alternatively, you can sign-up to a service like Vonage, AT&T CallVantage, or Lingo VOIP which will enable you to make PC-to-Phone calls for a flat monthly fee.

If you purchase a VoIP phone, or a VoIP converter for your telephone, you can use a very normal-looking telephone to place PC-to-PC and PC-to-Phone calls. This is often more convenient than using your PC to place telephone calls.

How does VoIP work?

How does VoIP work?

VoIP or Voice Over Internet Protocol (sometimes called Internet Telephony) is touted in some circles as the technology of future. The reasoning is simple, really. VoIP is bringing possibilities to the forefront of technological thinking because the possibilities were listed as impossible just a few years ago. VoIP uses a broadband internet connection for routing telephone calls, as opposed to conventional switching and fiberoptic alternatives. This process holds great promise in providing higher efficiency and lower cost for communication consumers. One interesting aspect of the technology is that, for the user, no large scale infrastructure is required. It's all about combining the functionality of the internet and a conventional phone into one single service with minimal software and hardware support.

How Does it Work?

The most common way VoIP works is that the end user establishes a hi speed broadband connection, a router and a VoIP gateway. Instead of a standard telephone line, the router sends the telephone calls over an internet connection. The VoIP gateway, placed somewhere in direct proximity of the connected Internet converts the analog signals into digital format, which are further broken down into smaller chunks called 'packets', before sending it over the internet, much like the way data is transmitted to and from the computer. These packets are sent to their final destination and instructions for bringing back into an understandable form are embedded in them. It then goes through a VoIP gateway where the packets are reconverted into the original analog format utilizing a PSTN (Public Telephone Switch Network), thereby routing the call to the number the caller has dialed blending old school technology and hi tech delivery in a seamless and instantaneous way.

More Than One Way to Make a Call

Using VoIP technology, phone calls can also be made using IP phones between two computers. IP phones looks like normal standard handsets, but equipped with an RJ 45 Ethernet connector in place of the common RJ 11 connectors. These phones come with all the necessary hardware and software pre-loaded, allowing the user to directly connect to the router bringing the new user into the cost effective world of VoIP.

PC to PC calls are the easiest and most inexpensive way to make use of VoIP technology. There are many companies providing software for free or at reduced cost to encourage consumer experimentation with VoIP. When calling from a PC, all the user may need is a microphone, a suitable sound card and a reliable internet connection. The service itself may be free of cost in many cases. The only fee the end user may have is the monthly fee for the internet service provider and nothing additional for the actual calls made.

VoIP Features

The biggest advantage of VoIP is that the customers can make calls from anywhere in the world where a broadband internet connection is available. The customers can take their IP phones or ATA's with them on national and international trips and still can manage to access what is essentially an individual's domestic phone line.

Then there are the softphones, which a software application that loads the VoIP services onto the desktop or laptop. Some even simulate an interface that looks like a telephone, with which you can place VoIP calls to anybody around the world, through a standard broadband connection.

Most VoIP services come with the caller id, call waiting, call transfer, repeat dialing and three-way dialing features. For additional features such as call filtering, forwarding a call, or sending calls directly to the voice mail, the service provider may assess an additional fee. Most VoIP services also allow the user to check his/her voicemail over the web or attach messages to an e-mail that is sent to his/her PDA or PC.

Generally, the facilities and components provided by VOIP phone system suppliers and service operators may vary in significant ways. It is advisable to check the pros and cons before subscribing. Make sure that you have available technical support for the possible compatibility issues that could arise between the existing and new hardware components.

Conclusion

VoIP is still in its infancy. While it holds great promise, it has some major technical hurdles to jump, such as emergency calling, and the need for an uninterruptible power source (i.e. PC battery backup). However, as VoIP is set to become more widely available, let's hope there will be reliable solutions in place for the existing problems in the coming years. Who knows? In another five years, we may have VoIP system sans a router and the VoIP service being more common than conventional phone networks we rely on so heavily today.

What is VoIP?

What is VoIP?

VoIP (Voice over Internet Protocol) is simply the transmission of voice traffic over IP-based networks.

The Internet Protocol (IP) was originally designed for data networking. The success of IP in becoming a world standard for data networking has led to its adaption to voice networking.
The Economics of VoIP

VoIP has become popular largely because of the cost advantages to consumers over traditional telepone networks. Most Americans pay a flat monthly fee for local telephone calls and a per-minute charge for long-distance calls.

VoIP calls can be placed across the Internet. Most Internet connections are charged using a flat monthly fee structure.

Using the Internet connection for both data traffic and voice calls can allow consumers to get rid of one monthly payment. In addition, VoIP plans do not charge a per-minute fee for long distance.

For International calling, the monetary savings to the consumer from switching to VoIP technology can be enormous.
VoIP Telephones

There are three methods of connecting to a VoIP network:

* Using a VoIP telephone
* Using a "normal" telephone with a VoIP adapter
* Using a computer with speakers and a microphone

Types of VoIP Calls

VoIP telephone calls can be placed either to other VoIP devices, or to normal telephones on the PSTN (Public Switched Telephone Network).

Calls from a VoIP device to a PSTN device are commonly called "PC-to-Phone" calls, even though the VoIP device may not be a PC.

Calls from a VoIP device to another VoIP device are commonly called "PC-to-PC" calls, even though neither device may be a PC.

VoIP Provider Information


The following is a list of VoIP providers that have provided information about their VoIP service’s 911 capabilities to the Federal Communications Commission (FCC). The FCC does not endorse or recommend any particular VoIP provider or service. The fact that a VoIP provider is included on this list means only that it has provided information to the FCC, and not necessarily that it is in compliance with the FCC’s rules.

You may read the information these VoIP providers submitted to the FCC by going to the FCC's search page and entering "05-196" in box 1 for "Proceeding," and the company’s name under box 4 for "Filed on Behalf of." Then click "Retrieve Document List."

VoIP Providers Who Have Filed with the FCC:

Varb For Me
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